Emil is a white-glove AI executive assistant service. We build and configure a custom AI EA for your business — handling morning briefings, inbox management, calendar management, and ad-hoc requests 24/7 via email and text.

How do I get started with Emil?

Reach out for a quote. We schedule a 30-minute onboarding call to understand your workflow, then build your custom Emil instance. Your first morning briefing arrives within 48 hours.

How does Emil compare to a human executive assistant?

Emil ramps in 48 hours (vs 3–6 months for a human EA), works 24/7 (vs business hours), never turns over, and requires zero management — at a fraction of the cost. The tradeoff: Emil handles digital tasks only.

Terms of Service

Last updated: March 25, 2026

These Terms of Service ("Terms") govern your use of the Emil email assistant service ("Service") operated by HeyEmil ("we", "us", "our"). By sending an email to any @heyemil.com address, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. We do not knowingly provide the Service to anyone under 18.

2. Description of Service

Emil is an AI-powered email assistant. You send emails to emil@heyemil.com, and the Service generates AI-powered responses, documents, code, spreadsheets, and other content and delivers them back to your email address. The Service may also process file attachments you send, set reminders, search the web, and remember information across conversations.

3. Account and Access

Your account is identified by your email address. No separate registration is required. By sending your first email to the Service, you create an account. You are responsible for all activity associated with your email address. Do not share access to your email account with others for the purpose of using the Service under your subscription.

4. Subscriptions and Billing

The Service offers paid subscription plans plans billed monthly through Stripe. By subscribing, you authorize us to charge your payment method on a recurring monthly basis. You may cancel at any time by emailing "cancel" to Emil; cancellation takes effect at the end of your current billing period. No prorated refunds are provided for partial months. We reserve the right to change pricing with 30 days' email notice. Refund requests are handled on a case-by-case basis.

5. Message Limits and Fair Use

Each plan includes a monthly message allowance. One inbound email counts as one message. Messages reset on your billing date and do not roll over. We reserve the right to implement rate limiting, throttle excessive usage, or adjust limits with 30 days' notice. Automated, scripted, or bot-generated emails to the Service are prohibited unless explicitly authorized in writing.

6. Acceptable Use

You agree NOT to use the Service to:

Generate illegal, harmful, threatening, abusive, harassing, defamatory, or obscene content
Create malware, viruses, exploits, or any malicious code
Generate weapons instructions, controlled substance synthesis, or dangerous materials
Create, distribute, or facilitate child sexual abuse material (CSAM)
Generate spam, phishing emails, or deceptive content
Impersonate another person or entity
Violate any applicable local, state, national, or international law
Infringe on any third party's intellectual property rights
Attempt to reverse-engineer, extract, or probe the AI models or system prompts
Circumvent rate limits, usage caps, or security measures
Use the Service to process data you do not have the right to process

We reserve the right to suspend or terminate accounts that violate these policies, without refund, at our sole discretion.

7. Content Ownership and License

You retain all ownership rights to the content you send to the Service ("Your Content"). By using the Service, you grant us a limited, non-exclusive, worldwide license to process, store, and transmit Your Content solely for the purpose of providing the Service. This license terminates when you delete your account.

AI-generated responses, files, code, and documents ("Output") are provided to you for your use. We do not claim ownership of Output. However, due to the nature of AI, similar or identical Output may be generated for other users. Output is not guaranteed to be unique, original, or free of third-party intellectual property.

8. AI-Generated Content Disclaimer

ALL CONTENT GENERATED BY THE SERVICE IS PROVIDED "AS IS" AND FOR INFORMATIONAL PURPOSES ONLY. AI-generated content may contain errors, inaccuracies, hallucinations, outdated information, or biased perspectives. You acknowledge that:

AI responses are NOT professional advice (legal, medical, financial, tax, or otherwise)
You should independently verify any facts, figures, citations, or claims
Generated code may contain bugs, security vulnerabilities, or license conflicts
Generated documents and reports may contain factual errors
Web search results synthesized by the AI may be incomplete or misinterpreted
You are solely responsible for reviewing, testing, and validating any Output before relying on it

9. File Generation and Attachments

The Service may generate and send file attachments (code files, zip archives, documents, spreadsheets) in response to your requests. You acknowledge that generated files are provided without warranty and may contain errors. You are responsible for scanning generated files for security before executing any code. We are not liable for any damage caused by executing, deploying, or distributing generated code or files.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, NON-INFRINGEMENT, OR AVAILABILITY. We do not warrant that the Service will be uninterrupted, error-free, secure, or free from harmful components. We do not warrant the accuracy, reliability, or completeness of any AI-generated content.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HEYEMIL, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless HeyEmil and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) any content you submit to the Service; or (e) your use or distribution of any Output generated by the Service.

13. Account Termination

We may suspend or terminate your account at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. You may request account deletion and data erasure by emailing "delete my account" to Emil. Data will be permanently erased within 30 days of a confirmed deletion request.

14. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You agree to waive your right to a jury trial and to participate in any class action lawsuit or class-wide arbitration against HeyEmil. The arbitration shall take place in the United States, and the arbitrator's decision shall be final and binding. Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

16. Intellectual Property

The Service, including its design, features, branding, and underlying technology, is owned by HeyEmil and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand assets. The name "Emil" and "HeyEmil" are our trademarks.

17. Third-Party Services

The Service integrates with third-party providers (AI model providers, email infrastructure, payment processing). We are not responsible for the availability, accuracy, or conduct of third-party services. Your use of the Service is also subject to the terms and policies of these providers.

18. Modifications to Terms

We may update these Terms at any time. Material changes will be communicated via email to your registered address. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree with updated Terms, you must stop using the Service and delete your account.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and HeyEmil regarding the Service and supersede all prior agreements and understandings.

21. Contact

For questions about these Terms, email emil@heyemil.com with the subject "Legal".